Privacy policy

Privacy Policy (Personal Information Protection Policy)

・Privacy Policy Concept
We strongly believe that it is important to properly use and protect the information of our customers (hereafter referred to as "personal information")

・What is personal information?
Personal information refers to personal information defined in the Personal Information Protection Act. Specifically, information about a living individual that can lead to the direct or indirect identification of that individual by name, date of birth, contact information, or any other relevant data. In other words, it refers to anything that can identify a specific person.

・How we acquire personal information
Tosengama's website and online store (hereinafter referred to as "our store") are provided by EC site platform service Shopify Inc. (hereinafter referred to as "Shopify"). Shopify processes your personal information only to the extent necessary to provide such services. For more information, please refer to Shopify's Privacy Policy (https://www.shopify.jp/legal/privacy).

Our shop requests personal information only when customers purchase products or make inquiries. When collecting personal information, the purpose of use will be clearly stated and the information will be collected by lawful and fair means.

The personal information collected by our shop is as follows.
・Various information you entered when purchasing the product (name, date of birth, address, delivery address, phone number, email address, credit card number); Transaction history with our store and its details

・Purpose of use of personal information
The purpose of using the personal information we have received is as follows.
1. Confirmation of order, payment, inquiry ・Confirmation and inquiry of product shipment
2. Responding to inquiries
3. To respond to acts that are in violation of rules and laws
4. To introduce our new products and services

・Personal information management method
We will strictly manage and store the personal information of our customers, collected at our store and strive to protect personal information.

・Regarding the provision of personal information to third parties
We will properly manage personal information entrusted to us by our customers and will not disclose personal information to third parties except for the following cases.
1.When it is necessary to protect a person's life, body or property and it is difficult to obtain the person's consent
2. When it is a matter of public health or promoting the development of children, and the consent of the individual is impossible to gain.
3. When there is a request from a national agency or local public entity, etc., and we are obliged by law to disclose the relevant information
4. When it is clear beyond doubt that the customer has been in violation of current laws and regulations

About the use of cookies.
We may use technologies such as cookies in order to provide better services. If you do not wish to accept cookies, you can deactivate them in your browser settings. Please note that some services and functions may not work properly if disabled.

About the use of SSL security protocol. When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent interception, interference, or falsification of this information.

Procedures for Disclosure and Correction of Personal Data
If you wish to make amendments or delete your own personal information, please contact us below.

Contact
kuroinka@gmail.com

Business entity information
Okayama Pottery Studio
39 Torincho, Sennyuji, Higashiyama Ward, Kyoto City, Kyoto Prefecture 605-0976, Japan

Changes or revisions to the privacy policy
We reserve the right to change the contents of this "Privacy Policy" as necessary without prior notice.

Enacted July 2021